Wednesday, March 24, 2010

Kent disabled woman gets ticket to opposite platform

Kent disabled woman gets ticket to opposite platform

A disabled woman has received an apology after she was told she had to go on a 45 minute return train journey to get to the opposite platform.

Wheelchair-user Julie Cleary, 53, of Staplehurst, Kent, could not reach the correct platform at the town's station because the lift was unmanned.

She was told to get a return ticket to Ashford so she could reach the other side of the tracks.

Southeastern Railway said the lift can now be used unmanned at any time.

Ms Cleary said she needed to reach the other platform because the only exit to the station was located on that side.


This story highlights what a mad, mad, world we live in!

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