NatWest the bank robber
This morning I received a letter from the Social Security informing me that my Social Security benefits will change. "From 8 April 2008 your Jobseeker's Allowance will be £60.50 a week".
This is good news.
Especially as the letter states: "This payment of Jobseeker's Allowance is based on the amount the law says you need to live on".
Therefore, there is no lawful authority for NatWest to deduct £28.00 on the basis of a "Maintenance Charge" on 31 January 2008. And because there was only £5 and a few pence in my account, the balance now registers -£22 something overdrawn, which means at the start of next month I will be charged another £28.
It is pointless and confusing for the government and law to say one thing and NatWest to say another.
2 comments:
Rather like teaching a dog to jump up for its dinner and then kicking it when it does so. Also similar in principle is the way the government are insisting that unemployed people get out there and find work and as soon as they do they are penalised for using fuel and polluting the environment.
You can't win.
Hi
Is NatWest Bank breaching the Disability Discrimination Act (DDA)? I ask as any problem I have online is always greated with a telephone number to call. I am deaf and do not have anyother means of using the telephone type/speach/minicom, etc. If I get 'lock-out' of my account or have any other problems, all my local branch does is hand me a telephone number (even though they know I am deaf). They will not telephone for me, nor can I have my mother with me when I call as they might ask for my mothers maiden name!!!!
Any ideas?
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